Legal · Privacy
Privacy Policy
This review candidate explains the information Channel 16 uses to provide live marine communication and the choices available to users.
privacy@channel16app.com1. Who operates Channel 16
Channel 16 is operated by Braincode SRL, VAT number 46875934, registered at Str. Maguricea 31, bloc 8H, scara 2, apartment 29, Sector 1, Bucharest, Romania. Privacy questions and data-rights requests can be sent to privacy@channel16app.com.
2. Information we handle
Depending on the features you choose, we handle phone authentication records; profile and vessel details; contact-matching inputs and relationships; live voice session metadata; Channel, Crew and direct text; Hailing location and presence; Social Weather reports and private verification coordinates; push tokens; device diagnostics; moderation reports and account-deletion records.
3. Live voice
Push-to-talk audio is transmitted live through Agora to people in the selected Channel, Crew or Hailing context. Channel 16 does not offer stored voice playback. Agora and Channel 16 may process limited transient buffers, session state and operational metadata needed for delivery, safety and troubleshooting.
4. Hailing and Social Weather location
Hailing uses location while the mode is active to select a local net and show nearby participants, and sharing stops when you leave that mode. Social Weather uses submitted verification coordinates to associate, validate and cluster a report. Exact verification coordinates are intended for restricted service or moderation use rather than public display.
5. Contacts, messages and content
If you grant contact permission, phone numbers are transformed for matching against Channel 16 accounts. Contact relationships and direct-message request state may be stored. Text, profile content, Social Weather reports and other user-generated content are visible to the audiences you select and may be reviewed when reported for abuse.
6. Why we use and share information
We use information to authenticate users, operate requested features, deliver notifications, protect accounts, prevent abuse, improve reliability and comply with law. Service providers include Supabase, Agora, Apple Maps or the configured map provider, Apple Push Notification service, Firebase Cloud Messaging, and the phone-verification and email providers configured for the service. The website does not use analytics, advertising cookies or a waitlist in this release.
7. Retention and deletion
Retention depends on the record: live Hailing presence is short-lived; account and profile data normally lasts for the account; messages and Social Weather reports follow their product expiry or deletion rules; push tokens last until invalidated, replaced or removed; and restricted moderation or security evidence may be kept longer where necessary. Account deletion removes relationships, settings, push tokens and stored voice artifacts, releases the phone identity, anonymizes text that must remain for conversation continuity, and tombstones the profile. Limited records may remain where required for security, abuse prevention, backups or law.
8. Your choices and rights
You can manage permissions in the operating system, edit supported profile information, block or report users, leave Hailing, and request account deletion in the app. If you cannot access the app, follow /delete-account or email privacy@channel16app.com. Depending on applicable law, you may also have access, correction, objection, restriction, portability or complaint rights.
9. Security, children and international processing
We use access controls, row-level security and service restrictions designed to protect information, but no system is risk-free. Providers may process data outside your country under applicable safeguards. Channel 16 is intended only for people aged 18 or older; suspected under-age accounts should be reported to privacy@channel16app.com.
10. Changes and contact
We will publish material policy changes with an updated effective date and, where required, an in-app notice. Contact privacy@channel16app.com for privacy or deletion matters, support@channel16app.com for product help, and legal@channel16app.com for formal legal correspondence.